Receptionist

About the role

IOM, a UN-related organization working on migration, is recruiting a Receptionist for its Dushanbe office. Reporting to the National Resource Management Officer in Tajikistan and the National Supply Chain Management Officer, and working with relevant units at IOM Tajikistan, the post covers day-to-day administration. Applications are accepted from internal and external candidates.

Key responsibilities

• Greet visitors, conference participants and suppliers and give them a positive impression of IOM
• Maintain a visitor log and arrange security access to the building and offices when needed
• Answer the telephone, screen calls, refer callers and take messages promptly and courteously
• Receive, direct and track incoming and outgoing correspondence (emails, couriers, faxes) according to mission procedures
• Maintain an up-to-date document list covering office holidays, staff extensions and emergency contacts
• Provide information on bulletins, brochures and project materials
• Support meetings, conferences, events and workshops with invitations, travel and transport, hotel bookings and meeting materials
• Provide basic office support to different units and perform other assigned duties

Required profile

• High school diploma with three years of relevant experience, or a Bachelor's degree in Business Administration or a related field with one year of experience
• Fluent English (oral and written); working knowledge of Tajik and Russian
• Prior experience with international humanitarian, NGO or government bodies in a multicultural setting is an advantage
• Attention to detail, discretion, client orientation and willingness to learn

Required skills

• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Digital calendar or service request platform management
• Handling correspondence, visitor logs and data entry
• Basic help with meeting setup, travel arrangements and event coordination