Digital Innovation Support Associate

About the role

The Digital Innovation Support Associate will work under the Chief of Mission in Tajikistan and the Programme Support Officer to identify, develop and advance innovative digital solutions that address migration‑related challenges across the IOM Tajikistan Country Office portfolio.

Key responsibilities

• Support the assessment of needs and opportunities, shape solution concepts, define user and functional requirements and facilitate stakeholder consultations.
• Conduct research on emerging technologies, responsible data and AI practices, develop concepts, knowledge products and pilot support.
• Communicate proposed solutions to programme teams, management, technical experts, partners and service providers, ensuring relevance to migration priorities and alignment with IOM standards.

Required profile

• Bachelor’s degree in Digital Innovation, Information Management, Migration Studies, International Relations, Development Studies or related field (or school diploma with six years experience).
• Minimum four years of experience supporting innovation, digital transformation or technology‑enabled initiatives, preferably in migration, humanitarian or development contexts.
• Demonstrated ability to analyse information, prepare briefing materials, concept notes and presentations for decision‑making.
• Fluency in English, Tajik and Russian (oral and written).

Required skills

• Good understanding of digital innovation concepts and their application to migration, protection, border management and humanitarian programming.
• Strong analytical, research and problem‑solving skills, with ability to translate programme needs into clear, user‑oriented concepts and requirements.
• Excellent written, verbal and visual communication skills, including preparation of concept notes, presentations and knowledge products.
• Proficiency in Microsoft Office and standard digital collaboration tools.