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34 years of experience

Skills

General Administration Office Coordination Diary Management Reception Management Customer Service Data Capturing Record Keeping Invoicing Accounts Administration Inventory Coordination Claims Processing Document Control Travel & Executive Support Meeting & Event Coordination Problem Solving

Experience

Secretary & Administrative Clerk

Crosby Medical Centre

2014-01 -

Manages a high‑volume reception and appointment system for multiple healthcare practitioners, coordinating diaries and patient scheduling. Handles incoming calls, patient queries, cash handling and processes payments. Submits medical aid claims via MedEDI and liaises with labs and external service providers. Orders medical supplies and coordinates locum doctors to ensure continuity of practice operations. Supports doctors with administrative and basic clinical preparation tasks and assists in emergency situations.

Receptionist & Administrator

Amla Opticians

2013-01 - 2014-12

Managed front‑desk operations, handling incoming calls and walk‑in clients in a busy optical practice. Coordinated appointment bookings, maintained patient records and processed invoicing. Assisted with inventory ordering and stock management for optical supplies. Provided excellent customer service and resolved client inquiries efficiently.

Receptionist & Administrator

Beka Manufacturing

2011-01 - 2013-12

Oversaw reception duties for a manufacturing firm, including call handling and visitor management. Maintained diaries for senior staff and coordinated meeting logistics. Handled invoicing, accounts administration and inventory ordering. Ensured accurate record keeping and supported HR with document control.

Teacher (Dutch Language Support)

Het Palet De Wiekslag

1999-01 - 2006-12

Provided Dutch language instruction and support to adult learners in the Netherlands. Developed lesson plans, assessment materials and facilitated classroom activities. Managed student records and coordinated with administrative staff for scheduling. Contributed to curriculum development and cultural integration programs.

Personal Assistant to CEO

Nedbank

1993-01 - 1994-12

Supported the CEO with calendar management, travel arrangements and correspondence. Prepared reports, presentations and handled confidential documents. Acted as liaison between executive office and internal departments, ensuring timely communication.

Receptionist & Junior Accounts Clerk

Clive Kotze Accountants

1992-01 - 1993-12

Managed front‑desk reception, answered calls and greeted clients. Assisted with basic accounts tasks, including invoicing, ledger entry and bank reconciliations. Handled filing systems and supported senior accountants with document preparation.

Receptionist & Administrative Clerk

Feltex Foam

1990-01 - 1991-12

Provided administrative support in a manufacturing environment, handling reception duties and telephone enquiries. Managed filing, data entry and assisted with inventory ordering. Coordinated internal communications and supported office operations.

Education

Senior Certificate, Wood Hurst Secondary School (1987)

Languages

English

fluent

Urdu

fluent

Dutch

fluent

Afrikaans

fluent

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Last updated: 11 соат пеш